1. What we collect

We collect the following types of information:

a. Information You Provide:

• Account Information: When you sign up, we collect personal details such as your name, email address, phone number, and company details.

• Payment Information: For subscription payments, we collect billing information (via third-party payment processors).

• User Data: Information you provide when using our Service, including uploaded documents, financial data, and business-related inputs for analysis.

b. Automatically Collected Information:

• Usage Data: We collect data such as IP address, browser type, device type, and time spent on our platform to enhance performance.

• Cookies: We use cookies and similar technologies to track user activity and improve your experience.

c. Third-Party Data:

• Data from integrations with third-party services (e.g., CRMs, cloud storage) you authorize us to access.

2. How we use the information

We use the collected information for the following purposes:

• To provide, improve, and personalize our Service.

• To process transactions and manage billing for paid subscriptions.

• To generate and deliver AI-driven insights and reports tailored to your business needs.

• To communicate with you, including sending updates, support, and marketing materials (you can opt-out of marketing).

• To analyze user behavior and improve the Service’s functionality.

• To comply with legal obligations.

3. How we protect the information

We implement a combination of physical, technical, and administrative measures to safeguard your information, including:

• Encryption of sensitive data both in transit (via HTTPS) and at rest.

• Regular security audits and penetration testing.

• Role-based access controls to limit who can access your data.

Despite our best efforts, no security system is entirely foolproof, and we cannot guarantee absolute security of your data.

4. Disclosure of information

We do not sell your personal information. We may disclose information in the following cases:

• With Your Consent: When you authorize us to share your information with specific parties.

• Service Providers: To trusted third-party vendors who perform functions like payment processing, hosting, or analytics on our behalf.

• Legal Requirements: If required by law or to protect our legal rights.

• Business Transfers: In the event of a merger, acquisition, or sale of company assets.

5. Security of data

We prioritize the security of your data through industry-standard protocols, including:

• Regular backups to prevent data loss.

• Firewall and intrusion detection systems to mitigate cyber threats.

• Monitoring for unauthorized access attempts.

If a data breach occurs, we will notify affected users as required by applicable laws.

6. Your choices

• Access and Update: You can access, update, or delete your account information through your user dashboard.

• Opt-Out: You can opt-out of receiving marketing communications by clicking "unsubscribe" in our emails.

7. Changes to this privacy policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting on this page, and the "Effective Date" at the top will be updated. Continued use of the Service after such changes indicates your acceptance of the revised Privacy Policy.

8. Additional provisions for compliance

a. For Users in the European Union (EU):

We comply with the General Data Protection Regulation (GDPR). You have the right to access, rectify, or delete your data, and to object to its processing.

b. For California Residents:

In compliance with the California Consumer Privacy Act (CCPA), California residents may request access to their personal data and information about how it is processed.

c. Children’s Privacy:

Our Service is not intended for children under the age of 13, and we do not knowingly collect personal information from them.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: hello@agoramaven.com
This Privacy Policy outlines how AgoraMaven, Inc. manages your data responsibly. Thank you for trusting us to support your business!